Contact
Contact SpeakScribe
The fastest way to reach us is email.
What we can help with
- Support and bug reports: something did not work, a transcript looks wrong, a file failed to process.
- Billing: subscription questions, refunds and cancellations. Subscriptions are managed through PayPal.
- Privacy and data requests: access to your data or deletion of your account and files. See our Privacy Policy.
- Partnerships and press: collaborations, integrations and media enquiries.
To help us answer faster, include
- The email address of your SpeakScribe account (or say you were using it as a guest).
- What you were doing, what you expected and what happened instead.
- For billing: your PayPal subscription or transaction ID.
- Please do not send passwords. We will never ask for one.
Before you write
Many questions are answered on the Pricing page (plans and limits), in the transcription guides, or in your job history where finished files and progress are shown.